Our Services
Operations
Our operations team offers decades of hands-on experience managing multifamily properties including mixed use, value-add redevelopment, student housing, affordable, and tax credit properties.
Financial Planning
Our knowledgeable team provides disciplined oversight of property financial performance and budgeting, in order to maximize the NOI of our communities.
Human Resources
We believe that people make the difference. Our Human Resources platform and generous benefit program ensure that we have the best team members in the business.
Risk Management
Our team is at the forefront of the industry with preventing, reducing and transferring costly risks to your real estate investment. We conduct periodic risk assessments and control risk through proactive maintenance, diligent digital record-keeping, vendor credentialing, and mandatory tenant insurance requirements.
Analytics
Our team uses powerful digital data analysis tools to gauge real-time performances, set goals, and use property data to strategically manage and grow our CNOI. We compare against industry benchmarks and competitor performance to ensure our properties are leading the market.
Marketing
We hire highly motivated sales professionals and equip them with the tools and training for success. We employ a best-in-class CRM system and cutting edge digital marketing practices to ensure that we are maximizing sales and renewals and growing occupancy.
Underwriting
Our financial experts understand a multitude of advantageous financial structure that can be used in multifamily real estate portfolios. In couple with our verticall integrated real estate syndication company, we are able to provide industry-leading underwriting services to our values investors.
Due Diligence
Our team has conducted due diligence on over 31,000 units over the years. Our team of experts employs a rigorous process of hands-on research to assess office records, the physical property, and potential tenant issues to ensure that our clients have the most thorough understanding of their potential investments.
Capital Improvements
We use our market segmentation approach to make targeted capital investments, maximizing marketability, driving sales and rental rate increases. We understand taht strategic use of capital dollars drives higher rents, thereby increasing investor returns. Our skilled construction team oversses the building and/or renovation process for all properties.
Construction Management
Our Construction Management team offers a solid foundation of support for all construction, renovation, and maintenance efforts at our communities. We offer in-house expertise in architectural design and engineering, materials, estimating, scheduling, and resource and safety management and have over 100 redevelopments to our satisfied property owners and residents.
Training
We invest in experienced team members who are motivated, commited, and driven towards stellar performance and ensure that they receive the best ongoing training in the industry. Each of our Regional and Community Managers are certified ARM® or CPM®.
Vendor Management
We partner with best-in-class vendors in all of our markets, using an extensive vendor credentialing process. We effectively control expenses through the use of a centralized online procurement platform and National Discount Purchasing Power program. We maintain intense oversight on transactions and save money through the use of volume discounts.
Compliance
We employ a rigorous approach to compliance with an in-house compliance department. We have deep experience managing HUD and tax credit properties with careful attention to regulations, operational practices, and documentation that supports successful inspections.
Technology
We embrace leading technology platforms including business intelligence and data analytics software, and integrated platforms for managing property accounting, tenant screening, virtual leasing, prospect management, document management and more. We offer residents a convenient online payment platform, resident portal, and access to additional resources 24.7.